Guarantee and Shipping

Product Guarantee

If for any reason a product does not meet the manufacturer’s warranted performance, we will replace it as per the warranty.

All published prices are subject to change without notice; orders will be billed at prices in effect at date of order. Our prices as shown are exclusive of HST, GST, and PST.

Need some assistance with the installation of your new office? You can count on our outstanding delivery and installation staff to bring your project together quickly and seamlessly. Speak to one of our Furniture Specialists or Account Executives for more detail.


Handling and freight charges may apply.

Claims for shortages or damaged goods must be reported to your sales consultant within 48 hours of receipt of goods.

Payment terms

Asics Office Office Furnishings will retain title to and ownership of the goods until payment has been received in full. Asics Office reserves the right to charge interest at the rate of 1 1/2% per month (or the maximum allowed by law) on any overdue amounts.

In the event that Asics Office decides, at its sole discretion, to use the services of a collection company or lawyer to collect past due amounts, then all reasonable costs associated with collection will be due to Asics Office in addition to the principal and interest.

Product returns

You may return any unused item (in its original packaging) within 30 days of receipt. Our return procedure is as follows:

Contact the Asics Office location where the product was purchased.

Provide your invoice number and reason for return.

Goods must be in new condition, unassembled, and in the original packaging with UPC code if applicable.

With prior authorization, goods will be accepted for return within 30 days of purchase, for an exchange, credit, or full refund

All returns are subject to a restocking fee.

For questions regarding a certain store, please visit our Store Locations page to contact the Asics store nearest you.

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